E-commerce Logistics Solutions: Delivery Built for Online Sellers
Cash on Delivery collection, a dedicated account manager, and nationwide delivery: everything an online seller needs from a logistics partner, in one place.
What Your Business Gets
Your Own Portal
Book, manage, and track every order through the Zajel portal.
A Dedicated Account Manager
Direct access to a business logistics contact — not a shared support queue.
Nationwide Delivery
Reach customers across every emirate, from a single pickup.
Cash on Delivery remains a core preference in the UAE — Zajel collects and remits funds seamlessly so your business avoids all cash handling friction.
Built Into Delivery
COD collection happens automatically with every order — no extra step for your team.
Remitted To You
Remittance is handled as a standard part of the service, not an afterthought.
One Unified Workflow
Prepaid and COD orders move through the exact same process, start to finish.
Getting Started
Is Simple
From setup to delivery — a straightforward path to shipping with us.
01 / 03Connect Your Store Directly to Zajel
Zajel integrates directly with the platforms your business runs on. Connect your store, and orders flow straight into our fulfillment system. No manual uploads. No copy and paste. Your customers place an order, and Zajel picks, packs, and delivers.
Direct integration with Shopify using REST APIs — orders sync automatically, both ways.
- Automatic order import on checkout
- Real-time shipment status sync to Shopify
- Bulk label generation from your Shopify dashboard
- COD order flagging and reconciliation
- Returns initiated from order history
Direct integration with WooCommerce using REST APIs — install the plugin and go live.
- Automatic order sync on new WooCommerce orders
- Delivery status updates pushed to WooCommerce order page
- Shipping rate calculation at checkout
- COD as a payment method with automated reconciliation
- Compatible with WooCommerce multisite setups
For platforms beyond Shopify and WooCommerce, Zajel provides REST API access so your development team can build a custom integration with any order management system, marketplace, or ERP. API documentation and technical onboarding support are included with every business account.
Your E-commerce Command Center
Every Zajel e-commerce account includes access to a dedicated merchant dashboard. Track orders, monitor deliveries, reconcile COD payments, and pull performance reports from a single interface.
Live Order Tracking
See every order from the moment it enters our system to final delivery with real-time status filters.
COD Reconciliation
Track Cash on Delivery collections, daily summaries, and payment transfer timelines effortlessly.
Delivery Performance
Weekly and monthly reports covering success rates, transit times, and return rates. Export to CSV or PDF.
Bulk Operations
Upload orders in bulk via CSV, generate shipping labels in batch, and schedule pickups instantly.
Customer Notifications
Automated SMS and email updates sent to customers at each milestone, branded with your store name.
Built to Match Your Volume
Whether you're shipping your first orders or running fulfillment at scale, there's a tier that fits how your business actually operates.
Emerging Sellers
Shipping 1 to 50 orders per day
You are building your brand and every delivery matters. Download the Zajel app and book on-demand pickups whenever you need them, with no minimum volumes, no contracts and no account setup. Pay per shipment and scale when you are ready.
- On-demand pickups booked from the app
- Pay per shipment, no contracts
- Live tracking for you and your customer
- Same-day and next-day delivery across all emirates
- COD collection
Growing Brands
Shipping 50 to 500 orders per day
Your order volume is climbing and you need logistics that keeps pace without adding complexity. Zajel assigns a dedicated account manager to your business, builds a custom rate card around your shipping patterns, and handles fulfillment so you can focus on selling.
What you get:
- Business portal with order tracking
- Shopify or WooCommerce integration
- Dedicated account manager
- Custom volume-based rate card
- Priority pickup scheduling
- COD collection and weekly reconciliation
- Returns processing
- Monthly performance reports
Enterprise & Marketplace
Shipping 500+ orders per day
At this scale, logistics is a strategic function. Zajel provides API-level integration, warehouse-based fulfillment, and a logistics team that operates as an extension of your operations.
Everything in Growing Brands, plus:
- Full API integration with your OMS or ERP
- Warehouse fulfillment (pick, pack, dispatch)
- Dedicated operations liaison
- Daily COD reconciliation and settlement
- Custom SLA agreements
No setup fees on any tier. Start on the app and move to a business account as your volume grows.
Book On-Demand
Delivery in Three Steps
From locations to doorstep — a straightforward three-step process.
01 / 03Frequently Asked Questions
Ecommerce Logistics.
Built for how online sellers in UAE actually operate.